Effective Date: 29/12/2025
At Our Baby Hospital Ltd, your privacy is a priority. We are committed to protecting the personal and medical information of our patients, families, website visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us—online or in person.
By using our services, website, or booking platforms, you agree to the practices described in this policy.
We may collect the following types of information:
Full name
Phone number
Email address
Home address
Date of birth
Emergency contact details
Pregnancy and maternity records
Gynecological, pediatric, and neonatal health data
Test results, ultrasound scans, and diagnostic reports
Treatment history and clinical notes
Appointment details
Payment and billing records
Insurance information (where applicable)
IP address
Browser type and device information
Pages visited on our website
Online booking and inquiry data
We use your information strictly to deliver safe, effective, and high-quality healthcare, including to:
Provide medical care and treatment
Schedule appointments and follow-ups
Communicate important health information
Process payments and billing
Maintain accurate medical records
Improve our services and patient experience
Comply with legal, regulatory, and professional obligations
We do not sell or trade your personal or medical information.
All patient medical records are treated as strictly confidential. Access is limited to authorized healthcare professionals and staff directly involved in your care or hospital operations, in line with professional medical ethics and applicable Nigerian health regulations.
We may share your information only when necessary and appropriate, including:
With healthcare professionals involved in your care
With laboratories, imaging centers, or specialists for diagnosis and treatment
With insurance providers (where applicable)
When required by law, court order, or regulatory authority
To protect patient safety, hospital security, or public health
Any third parties we work with are required to maintain confidentiality and data protection standards.
We take reasonable and appropriate measures to protect your information against unauthorized access, loss, misuse, or disclosure. These measures include:
Secure physical storage of records
Restricted access to digital systems
Staff training on patient confidentiality
Use of secure platforms for online bookings and communication
While no system is 100% secure, we actively work to safeguard your data at all times.
You have the right to:
Access your personal and medical information
Request corrections to inaccurate records
Ask questions about how your data is used
Withdraw consent for non-essential communications
Request clarification on this Privacy Policy
Requests can be made through our hospital administration or contact details below.
Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not give us access to your personal or medical records.
You may disable cookies through your browser settings if you prefer.
As a maternity and children’s hospital, we collect information relating to infants, children, and adolescents only with the consent of a parent or legal guardian, and strictly for healthcare purposes.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices. The most current version will always be available on our website or at our hospital.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Our Baby Hospital Ltd
Address: Units 1 & 2 Olu-Akinyede Street, Off Ilawe Road, Opposite Ile-Abiye Hospital, Ado-Ekiti, Nigeria
Email: contact@ourbabyhospital.com.ng
24/7 Care for Mothers and Babies
